Rifa Textile Machinery is committed to providing complete customer satisfaction in the delivery of products and follow up services. Starting from the pre-sales process, and continuing through the sales and after-sales phase, our service policy covers them all.

We are dedicated to offering technical support, product consulting services, and optimized product configuration strategy to customers as well as assisting them to work out the most appropriate workshop layout design.

A team of experienced and proven technicians is available to install and commission the equipment. Our professionals also provide training programs on how to use and take care of the weaving machines so as to keep them in an optimal running state while generating maximum output.

A timely, comprehensive technical support service is available. We give aid to customers in analyzing specific fabric properties based on which the loom parameters, configurations, and weaving processes are determined so that the loom can yield fabrics that meet the quality and quantity requirements.

The powerful sales network is able to respond quickly to customer requirements in 24 hours. Our service men would arrive to his or her place in a timely, efficient manner, providing reliable spare parts or components for customers.