1. Will the manufacturer assist us in installation and commissioning after we receive the loom?
After the customer ordered loom is delivered to his or her place, we will send proficient technical engineers to his or her factory for machine installation and commissioning. Upon request, our engineers also can provide operational training programs for the customer.
2. Which machine type is the best-fit-for-purpose model?
Our experienced and proven senior engineers would like to assist customer in deciding the loom parameters, configurations, and processing strategies based on the required fabric characteristics, quality and quantity. Our technical support is available at any time.
3. How is the after-sales service?
We have a powerful after-sales service team who can respond quickly to customer questions. To shorten wait time for customers, we promise to deliver the spare parts and components in a timely fashion.